MELConsole

XXSearch:
XXUser
XXBuilding
XXDevice

XXSearch Criteria:

XXName	XXEmail Address	XXCountry	XXNumber of Devices	XXLast Active

XXAddress:

XXName	XXOwner	XXAddress	XXCountry

XXMAC Address:

XXMac Address	XXSerial Number	XXSystem	XXMELCloud Home	XXIndoor Unit	XXOutdoor Unit	XXBuilding	XXOwner

XXUser Profile for

XXVerification Question

XXTelephone Question:

XXTelephone Answer:

XXAccount Information

XXEmail Address:

XXPending Email Address:

XXThe user's pending email address is the address that the system is in the process of changing to. It will become the email address once the user has clicked on the link in the confirmation message. To change the email address, enter it here and then click Resend Confirmation Email.

XXDate Email Verification Last Sent:
XXDate Verified:
XXDate Password Reset Requested:

XXRole:

XXMaximum Devices: XXDefault

XXAccount Enabled

XXThrottling Enabled

XXUser Profile

XXHonorific:

XXFirst Name:

XXLast Name:

XXSex:

XXAddress Line 1:

XXAddress Line 2:

XXCity:

XXPostal Code:

XXCountry: XXYou do not have permission to edit this field.

XXCountryTimeZones:

XXPhone:

XXMobile Phone:

XXTelephone Question:

XXSend Marketing Messages

Options

XXLanguage:

XXUse Fahrenheit

XXSend email alert when internet communications with devices fail

XXSend email alert when unit shows an error code

XXAlternate Email

Personal Report Requests

XXType	XXDate Requested	XXDate Generated	XXDate Deleted	Link	XXActions

XXBuilding:

XXUsers with access to this building

Owner
- Tom
Guests
- Dick
- Harry

XXBuilding Structure

XXBuilding:

XXName:

XXAddress Line 1:

XXAddress Line 2:

XXCity:

XXPostal Code:

XXDate Built:

XXLocation:

XXLatitude:

XXLongitude:

XXLookup Date:

XXImportant: If you change the country of a building, check the address above is in the country you select. If it is not, click the 'Edit Details' button above and change the address to the correct one for the new country.

XXCountry:

XXTime Zone:

XXFloor:

XXArea:

XXDevice:

XXAdaptor Type

XXDevice Type

XXRefrigerant Type

XXDevice Model

XXSerial Number

XXMAC Address

XXMELCloud Home

XXMELCloud Home User

XXLast Contact

XXLast Command Sent

XXLast Data Timestamp

XXLast Server Exception

XXServer Communication

XXUnit Version

XXProtocol Version

XXFirmware App Version

XXFirmware Web Version

XXFirmware Wlan Version

XXWi-Fi Signal Strength

XXConsecutive Upload Error

XXDo Not Respond After

XXMqtt Status

XXMqtt Retries

XXCurrent Pcycle

XXFTC Version/Revision

XXLast FTC Version/Revision

XXDIP Switches On

XXZones

XXDemand %

XXDevice Settings

XXName

XXContact Frequency

XXDiagnostic Mode

XXDevice Report

XXDemand %

XXDevice Type

XXHide Energy Report

XXBlock Mqtt

XXAudit Log for

XXFrom XXto

XXDate	XXEvent	XXUser	XXClient	XXDevice	XXDetails

XXError Log for

XXFrom XXto XXKeywords

XXDate	XXAdmin	XXClient	XXUrl	XXLine	XXMessage	XXException	XXUser Agent

Correlation Id lookup

XXFirmware Update History for

XXLast Contact

XXProtocol Version

XXUpdate Firmware

XXFirmware App Version

XXFirmware Web Version

XXFirmware Wlan Version

XXPhase	XXApproval Status	XXDate Created	XXOther Dates	XXFirmware Version	XXNew Firmware	XXFile Download Status

XXError Log for

XXFrom XXto XXKeywords

XXStart Date	XXEnd Date	XXError Message	XXEmailed to User	XXXml

XXData Act Export for

XXFrom XXto

XXExport will be sent to

XXAnnouncement Templates

XXName	XXSystem	XXEnabled	XXLanguages Missing

XXAnnouncements

XXStart Date	XXEnd Date	XXMarketing	XXMust Re-accept	XXExisting User	XXAnnouncement Template	XXCreated Date	XXCreated By	XXModified By

XXSelect those countries in which this announcement is available:

Field Name	Status

XXBuilding Types

XXInternal Name

XXProperty Types

XXInternal Name	XXBuilding Type

XXSelect those countries in which this property type is available:

XXSupport Links for

XXLanguage	XXTitle	XXLink	XXEnabled

XXTerms & Conditions

XXCountry

XXLanguage	XXTerms And Conditions	XXPrivacy Policy	XXDefault	XXEnabled

XXUpload Terms & Conditions

XXUpload Privacy Policy

XXCountry
XXLanguage
XXVersion
XXHTML File

XXPublish Date
XXMust Re-Accept	XXYes XXNo

XXError Codes

XXLanguage:

XXDevice Type:

XXError codes in the selected language are listed below. Those showing '?' in the user message and engineer language columns have been defined in other languages but need to have their values set in this language.

XXNOTE: Deleting an error code removes it in all languages

XXError Code	XXDevice Type	XXUser Message	XXEngineer Message

XXModel Numbers

XXModel Number XXShow Deleted

XXModel Number	XXUnit Type	XXDevice Type	XXIs Air Curtain	XXOperation	XXVane	XXSupports Fan Speed	XXSupports Standby Mode	XXEnergy Report	XXEnergy Thresholds

XXReset Password

XXPress the generate button to create a new random password pasword for the user. You should only use this if you are in a telephone conversation with the user and can tell them the generated password.

XXDo not email passwords. Doing so violates our security policies.

XXNew Password

XXFirmware

XXEnabled	XXAdaptorType	XXProtocol Version	XXFirmware App Version	XXFirmware Web Version	XXFirmware Wlan Version	XXSerial Number	XXNew Url	XXFiles	XXMinimum Role	XXAll Countries

XXUpload Firmware

XXAdaptorType

XXProtocol Version (Min)

(X.YY)

XXProtocol Version (Max)

(X.YY)

XXFirmware App Version (Min)

(X.YYY)

XXFirmware App Version (Max)

(X.YYY)

XXFirmware Web Version (Min)

(X.YYY)

XXFirmware Web Version (Max)

(X.YYY)

XXFirmware Wlan Version (Min)

(X.YYY.ZZZ)

XXFirmware Wlan Version (Max)

(X.YYY.ZZZ)

XXSerial Number (Min)

(XXXXXXXXXX)

XXSerial Number (Max)

(XXXXXXXXXX)

XXMinimum Role

XXAll Countries

XXYes XXNo

XXChoose the type of firmware update:

XXRedirect matching devices to a different server

XXNew URL

XXUpload a new version of one or more firmware files

XXApp1 File
XXApp2 File
XXMac Block File
XXWlan File
XXWeb Image File

XXSelect those countries in which this firmware update rule is available:

XXApplication Servers

XXWeb Application	XXStatus	XXLast Reset	XXLast Reconfigured

XXWeb Services - Current Status

XXName	XXLast Called	XXStatus

XXWeb Services - History

XXName	XXStatus	XXLast Month	XXThis Month

XXConsistency Check

XXPriority	XXLanguage	XXError Message	XXConsequences

XXKnown -issues

XXTitle	XXReported	XXResolved	XXStatus	XXReported By	XXFixes All Clients	XXDeveloper Reference

XXUpload Attachments

XXFiles

XXReleaseNotes

XX Release Notes:

XXCountries

XXOnly show enabled countries

XXInternal Name	XXISOCode	XXSupport-Country	XXSeparators	XXEnabled	XXNo-of-Time-Zones	XXATW-Logo-File	XXSupport-Email-Address	XXReports	XXNew User Defaults

XXRegions

XXInternal Name

XXDistricts

XXInternal Name

XXPostal Code Prefixes

XXPrefix	XXRegion/District

XXFTC5 Settings for

XXLast Non-SP Communcation Time:

XXLast Downloaded:

XXInitial Settings Status:

NOTE: Ensure that the MainRC is showing the home screen before reading or writing initial settings.

XXSettings Group	XXGroup Status
XXHot Water Operation
XXHeating / Cooling Operation
XXHoliday Mode
XXInitial Operation
XXService – Part 1
Service – Part 2

FTC5 Settings for

XXHoliday Mode Settings	XXValues	XXUnit of Measure
XXHot Water Prohibited
XXHeating / Cooling Prohibited
Start Date
End Date
XXHeating Room Temperature Zone 1		℃
XXHeating Flow Temperature Zone 1		℃
XXCooling Room Temperature Zone 1		℃
XXCooling Flow Temperature Zone 1		℃
XXHeating Room Temperature Zone 2		℃
XXHeating Flow Temperature Zone 2		℃
XXCooling Room Temperature Zone 2		℃
XXCooling Flow Temperature Zone 2		℃
		XXSavedSuccessful

FTC5 Settings for

XXHot Water Settings	Values	Unit of Measure
XXEco Hot Water
XXMaximum Temperature		℃
XXTemperature Drop		℃
XXMax Operation Time		XXMinutes
XXMode Restriction		Minutes
XXLegionella Active
XXLegionella Prevention Hot Water Temperature		℃
Legionella Prevention Frequency		Days
XXLegionella Prevention Start Time	:	XXHour of Day
XXLegionella Prevention Max Operation Time		Hours
XXLegionella Prevention Duration Of Max Temperature		Minutes
XXDHW Storage Volume
		XXSavedSuccessful

FTC5 Settings for

XXHeating Cooling Operation Settings	XXValues	XXUnit of Measure
XXOperation Mode Zone 1
XXPowerful Heating Zone 1
XXHeating Room Temperature Set Point Zone 1		℃
XXHeating Flow Temperature Set Point Zone 1		℃
XXHeating Heat Curve Set Point Zone 1		℃
XXCooling Room Temperature Set Point Zone 1		℃
XXCooling Flow Temperature Set Point Zone 1		℃
XXCompensation Curve TH7 Lo Zone 1		℃
XXCompensation Curve THW7 Lo Zone1		℃
XXCompensation Curve TH7 Hi Zone 1		℃
Compensation Curve THW7 Hi Zone 1		℃
XXCompensation Curve TH7 Adjust Zone 1		℃
XXCompensation Curve THW7 Adjust Zone 1		℃
XXOperation Mode Zone 2
XXPowerful Heating Zone 2
XXHeating Room Temperature Set Point Zone 2		℃
XXHeating Flow Temperature Set Point Zone 2		℃
Heating Heat Curve Set Point Zone 2		℃
XXCooling Room Temperature Set Point Zone 2		℃
XXCooling Flow Temperature Set Point Zone 2		℃
XXCompensation Curve TH7 Lo Zone 2		℃
XXCompensation Curve THW7 Lo Zone 2		℃
XXCompensation Curve TH7 Hi Zone 2		℃
XXCompensation Curve THW7 Hi Zone 2		℃
XXCompensation Curve TH7 Adjust Zone 2		℃
XXCompensation Curve THW7 Adjust Zone 2		℃
		XXSavedSuccessful

FTC5 Settings for

XXInitial Operation Settings	Values	Unit of Measure
XXUse Fahrenheit
XXTemperature Display
XXContact Telephone Number
XXTime Display
XXRoom RC 1 Zone Select	Zone 1 Zone 2
XXRoom RC 2 Zone Select	Zone 1 Zone 2
XXRoom RC 3 Zone Select	Zone 1 Zone 2
XXRoom RC 4 Zone Select	Zone 1 Zone 2
XXRoom RC 5 Zone Select	Zone 1 Zone 2
XXRoom RC 6 Zone Select	Zone 1 Zone 2
XXRoom RC 7 Zone Select	Zone 1 Zone 2
XXRoom RC 8 Zone Select	Zone 1 Zone 2
XXZone 1 Sensor Setting
XXZone 2 Sensor Setting
XXZone 1 Schedule Period 1 Start Time
XXZone 1 Schedule Period 1 Sensor
XXZone 1 Schedule Period 2 Start Time
XXZone 1 Schedule Period 2 Sensor
XXZone 1 Schedule Period 3 Start Time
XXZone 1 Schedule Period 3 Sensor
XXZone 1 Schedule Period 4 Start Time
XXZone 1 Schedule Period 4 Sensor
XXZone 1 Schedule Period 5 Start Time
XXZone 1 Schedule Period 5 Sensor
XXZone2 Schedule Period 1 Start Time
XXZone 2 Schedule Period 1 Sensor
XXZone 2 Schedule Period 2 Start Time
XXZone 2 Schedule Period 2 Sensor
XXZone 2 Schedule Period 3 Start Time
XXZone 2 Schedule Period 3 Sensor
XXZone 2 Schedule Period 4 Start Time
XXZone 2 Schedule Period 4 Sensor
XXZone 2 Schedule Period 5 Start Time
XXZone 2 Schedule Period 5 Sensor
		XXSavedSuccessful

FTC5 Settings for

XXThermistor Adjustment

	Values	Unit of Measure
XXTHW1 Adjustment		℃
XXTHW2 Adjustment		℃
XXTHW3 Adjustment		℃
XXTHW4 Adjustment		℃
XXTHW5 Adjustment		℃
XXTHW5a Adjustment		℃
XXTHW6 Adjustment		℃
XXTHW7 Adjustment		℃
XXTHW8 Adjustment		℃
THW9 Adjustment		℃
THWB1 Adjustment		℃
XXTHWB2 Adjustment		℃

XXAuxiliary Settings

	Values	Unit of Measure
XXEconomy Settings For Pump
Economy Settings For Pump Delay		XXMinutes
XXElectric Heater Heating Used
XXElectric Heater Heating Delay		Minutes
XXHot Water Booster Heater Used
XXImmersion Heater Used
XXElectric Heater Hot Water Delay		Minutes
XXMixing Valve Running Time		Seconds
XXMixing Valve Running Interval		XXMinutes
Flow Sensor Min Flow Rate		L/min
Flow Sensor Max Flow Rate		L/min

XXPump Speed

	Values	Unit of Measure
XXPrimary Pump Speed		Step

Heat Source Setting

	Values	Unit of Measure
Heat Source Setting

XXOperation Settings

	Values	Unit of Measure
XXHeating Operation Setting Room Temperature Control Update Interval		Minutes
Heating Operation Setting Flow Temperature Range Min Temperature		℃
Heating Operation Setting Flow Temperature Range Max Temperature		℃
Heating Operation Setting Heat Pump Thermo Diff Adjust
Heating Operation Setting Heat Pump Thermo Diff Adjust Lower Limit		℃
Heating Operation Setting Heat Pump Thermo Diff Adjust Upper Limit		℃
XXFreeze Stat Target Flow Temperature		℃
XXFreeze Stat Ambient Outdoor Temperature		℃
XXSimultaneous Operation
XXSimultaneous Operation Outdoor Ambient Temp		℃
XXCold Weather Function
XXCold Weather Function Outdoor Ambient Temp		℃
Hybrid Setting Outdoor Ambient Temperature		℃
Hybrid Setting Priority Mode
XXEnergy Price Electricity 1		Currency
XXEnergy Price Electricity 2		Currency
XXEnergy Price Electricity 3		Currency
XXEnergy Price Electricity 4		Currency
XXEnergy Price Electricity 5		Currency
XXEnergy Price Electricity 6		Currency
XXEnergy Price Electricity 7		Currency
XXEnergy Price Electricity 8		Currency
XXEnergy Price Electricity 9		Currency
XXEnergy Price Electricity 10		Currency
XXEnergy Price Boiler		Currency
XXSeason2StartMonth
XXSeason2EndMonth
XXSeason3StartMonth
XXSeason3EndMonth
XXCO2 Emission Electricity
XXCO2 Emission Boiler
XXHeat Pump Capacity		KW
XXBoiler Efficiency		%
XXHeating Flow Rate Setting Mode
XXTarget Heating Flow Rate		L/min

XXEnergy Monitor Settings

	Values	Unit of Measure
XXBooster Heat 1 Capacity		KW
XXBooster Heat 2 Capacity		KW
XXImmersion Heater Capacity		KW
XXProduced Energy Adjustment		%
XXWater Pump 1 Power Setting
XXWater Pump 2 Power Setting
XXWater Pump 3 Power Setting
XXElectric Energy Meter Pulse Setting
XXProduced Heat Energy Pulse Setting
XXHeating Room Temperature Powerful Mode

XXCOP Settings

	Values	Unit of Measure
XXCOP Settings 1
XXCOP Settings 2
XXCOP Settings 3
XXCOP Settings 4
XXCOP Settings 5
XXCOP Settings 6
XXCOP Settings 7
XXCOP Settings 8
XXCOP Settings 9
XXCOP Settings 10
XXCOP Settings 11
XXCOP Settings 12

XXSavedSuccessful

FTC5 Settings for

Service 2 Settings	Values	Unit of Measure
Floor Dryup Target Temp		℃
Floor Dryup Max Temp		℃
Floor Dryup Max Temp Period		days
Floor Dryup Flow Temp Increase Step		℃
Floor Dryup Flow Temp Increase Interval		days
Floor Dryup Flow Temp Decrease Step		℃
Floor Dryup Flow Temp Decrease Interval		days
Demand Control Input Setting Heat Source Setting
Outdoor Thermostat Heat Source

XXAuxillary Settings

	Values	Unit of Measure
XXAnalog Output Enabled
XXAnalog output interval		XXMinutes
xxAnalog Output Priority
xxMaximum heat pump flow rate		L/min
Minimum heat pump flow rate		L/min
xxThermo On Output Zones

XXQuiet Mode

	Values
XXQuiet Mode Enabled	XXMonday
	XXTuesday
	XXWednesday
	XXThursday
	XXFriday
	XXSaturday
	XXSunday
xxQuiet Mode Level
XXQuiet Mode Start Time
XXQuiet Mode Finish Time

XXSmart Grid

	Values	Unit of Measure
XXCooling Enabled
XXCooling Pump Cycles
XXCooling switch on command target temperature		℃
XXCooling switch on recommendation target temperature		℃
XXDHW Target Temperature		℃
XXHeating Enabled
XXHeating Pump Cycles
XXHeating switch on command target temperature		℃
XXHeating switch on recommendation target temperature		℃
XXPump Cycles Interval		min

XXSummer Mode

	Values	Unit of Measure
XXForced heating on outdoor ambient temperature		℃
XXHeating off outdoor ambient temperature		℃
XXHeating off time period		hours
XXHeating on outdoor ambient temperature		℃
XXHeating on time period		hours
XXSummer Mode Enabled

XXEnergy Monitor Settings

	Values	Unit of Measure
XXElectric Heater Capacity		kW
XXWater Pump 4 Power Setting		W

XXOperation Settings

	Values	Unit of Measure
XXBoiler interlock temperature		℃
XXDHW Recharge
XXHeater capacity restriction
XXWater Flow Control Enabled

XXPump Speed

	Values	Unit of Measure
XXHeating / Cooling Zone Pump Speed

XXThermistor Adjustment

	Values	Unit of Measure
XXTHW10 Adjustment

XXSavedSuccessful

XXAddress Lookup

XXAddress Line 1
XXAddress Line 2
XXCity
XXPostal Code
XXCountry

XXResults

Address Lookup Url
Address Lookup Status
Address Lookup Raw Response
Address Lookup Response Time
Address Lookup Latitude
Address Lookup Longitude
Address Lookup Accuracy
Weather Lookup Url
Weather Lookup Status
Weather Lookup Raw Response
Weather Lookup Response Time

XXATA Energy Production

XXUpload Data:		XXSingle indoor device matrix	XXCoefficients for multi-split systems	Pac Coefficient

XXEnergy production for

XXIndoor Model XXOutdoor Model

XXOutdoor Temperature	XXRoom Temerature	XXEnergy Consumed	XXEnergy Produced